Política de reembolso

We want you to be completely satisfied with your purchase. If for any reason you are not, you can request a refund within 30 days of receiving your order.

To request a refund, please email us at hello@kathouse.co using the following structure:


 Subject Line: Refund Request - Order #[Your Order Number]

 Email Body:

- Full Name

- Order Number

- Reason for Refund Request

- Date of Purchase

- Date of Receipt of Item

• Any relevant photos or additional information (optional)

We will respond to your refund request within 3-5 business days and, if approved, your refund will be processed within 7-10 business days.

Please Note: Ensure that the product is in its original condition, and refer to our Terms and Conditions page for any additional legal information regarding the refund policy.