Política de reembolso
We want you to be completely satisfied with your purchase. If for any reason you are not, you can request a refund within 30 days of receiving your order.
To request a refund, please email us at hello@kathouse.co using the following structure:
• Subject Line: Refund Request - Order #[Your Order Number]
• Email Body:
- Full Name
- Order Number
- Reason for Refund Request
- Date of Purchase
- Date of Receipt of Item
• Any relevant photos or additional information (optional)
We will respond to your refund request within 3-5 business days and, if approved, your refund will be processed within 7-10 business days.
Please Note: Ensure that the product is in its original condition, and refer to our Terms and Conditions page for any additional legal information regarding the refund policy.